Contact Support & Community Care

Have questions about matchmaking, profile verification, or privacy? Send us a message and our team will get back to you promptly.

Direct Email

Response Time

Within 24–48 hours, Sunday through Friday.

Community Values

All support inquiries are treated with strict confidentiality and discretion.

If you are an established matchmaker applying for verified status on Mawaddah, please select “Matchmaker Verification” in the form.